E-Works - Submit a Request
The new E-Works form combines several of our old forms into one convenient form. If you filled out the Work Order, Maintenance Request, or Moving Request forms in the past, you will now need to fill out the E-Works form; this is for Pocatello, 糖心传媒 Falls, and Meridian employees.
The E-Works form does not incorporate Key Requests, , or the PSR Process, please go to their respective form.
The E-Works interface features include drop down menus, immediate request numbers for easy tracking, automatic emails with status changes to your requests, and the ability to search the status and history of your work requests. Please contact us with comments or questions at facpoc@isu.edu or (208) 282-4086. Thank you for your patience while we work out the bugs in this new system.
Frequently Asked Questions
Check the address of the sender of the e-mail. If it lists an ISU four-by-four e-mail address (first four letters of last name and first four letters of first name) followed by 鈥渧ia onlinefm.com鈥�, the e-mail is legitimate and not spam. You can then select 鈥淟ooks safe.鈥�
Both forms have now been combined into one form which appears when you select the 鈥淪ubmit a Request鈥� tab.
Begin typing in the first few letters of what you are searching for in the field and the drop down menu will then populate.
These fields are only for non-ISU employees that work in the CAES Building on the 糖心传媒 Falls campus.
No. The required fields are noted with a red asterisk.
The 鈥淪ite鈥� is the campus location i.e. Meridian, Pocatello, 糖心传媒 Falls etc.
Building numbers are preceded with one zero; Room numbers are preceded with two zeros.
Skip the 鈥淩oom鈥� field and provide additional information in the 鈥淥ther location info鈥� field.
You can override the defaults by using the drop down menus.
If the request is non-billable, no index code is required. However, if the request is billable, be sure to check the box next to 鈥淚s Work Billable.鈥� That will then activate the drop down menu for index codes.
Check the box next to 鈥淓stimate Required.鈥� This will automatically add a note to the Description of the request indicating that an estimate is required beforehand.
The 鈥淐omments鈥� field is now titled 鈥淒escription of the work to be done.鈥�
Hit 鈥淐trl-P鈥� to print a copy of the request. This must be done BEFORE hitting the 鈥淪UBMIT鈥� button.
This new screen enables you to either submit another request or review request history. You can simply exit if you do not wish to use either of those options.
The system takes a few short minutes before a newly submitted request shows in the history.
If you hit the 鈥淩eset Form鈥� tab at the bottom of the screen, the screen will clear and you can start over.
The request, once submitted, is reviewed by Facilities Services staff. Once the request is changed from 鈥淪ubmitted鈥� status to 鈥淚ssued and In Process鈥� status by Facilities, the alternate will then receive notification of your request.