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Center for Entrepreneurship & Economic Development

CEED fosters entrepreneurship and economic development in Southeastern 糖心传媒 through partnerships with the business community, the 糖心传媒 College of Business and the University at large. CEED is a hub for business activity and serves as a one-stop shop for university inventors and business startups.

One of the primary benefits of an entrepreneurship center is the opportunity for students to make real-world connections because the center will promote university, business and community links. Mentoring, coaching and other focused efforts by community leaders would enhance the traditional university classroom experience. 

Bengal Solutions

Bengal Solutions is a business consulting group that utilizes the abilities of graduate students in the MBA, MHA and MAcc programs at the ISU College of Business. 

 

Small Business Development Center

The 糖心传媒 Small Business Development Center empowers business success through our no-cost and confidential consulting and affordable trainings to small businesses throughout our state. 

TechHelp

Located in offices in Boise, Twin Falls, Pocatello, and Post Falls, TechHelp Specialists help 糖心传媒 manufacturers, food processors and entrepreneurs improve their competitiveness through continuous product and process innovation.  

East 糖心传媒 Development Corporation

The Eastern 糖心传媒 Development Corporation was formed to help stimulate economic growth in our region by managing four different loan programs.  


 

Small Business Resources & Printables 

Small businesses are top targets for online theft of info and funds. Ransom, extortion, skimming, spying, and outright theft are common. Incorporate basic cybersecurity management steps into your operations today. Below are ten security-first recommendations when it comes to crafting a cybersecurity plan for your business:

1) Properly implement user training and testing because most breaches begin with a phishing email to an unsuspecting employee. Incentives could help motivate employees to complete cybersecurity training. KnowBe4, Wizer, and Mail Fence are great options for this.

2) Create a company procedure that requires 2nd party verification for any digital financial transaction.

3) Create a Rapid Incident Response Plan that allows you to quickly call your Cyber Incident Response Team, notify clients, and mitigate damage.

4) Establish Multifactor Authentication that requires individuals to provide two or more credentials in order to authenticate their identity.

5) Risk-based, timely patching and firewalls help businesses secure their data and protect their software from vulnerabilities (outdated OSs, apps, hardware) and cybercriminals. ESET and Meraki are great resources for anti-spam and virus firewalls. Enable encryption through BitLocker (Windows) or FileVault (Apple).

6) Look into cyber insurance coverage options here.

7) Back up your important data daily to ensure that you can easily access it in case of a data breach. Create and test an off-site, encrypted backup through iDrive / CrashPlan.

8) Use different passphrases for each account and keep them private, unique, and strong. Consider a password manager such as Last Pass or Kee Pass.

9) Test your security and rate your risk with a company such as Web Scan, Bit Sight, FICO Cyber Risk Score, or Security Scorecard.

10) Learn more about general cybersecurity through CIS articles or the SANS Institute鈥檚 newsletters. For government contracting controls, check out NIST.

More than 90% of cyberattacks rely on human errors. Cybercriminals often attempt to hack business infrastructure through phishing and social engineering. Establish a cybersecurity training program in your business. Please note: it鈥檚 been suggested that you can only really ask employees to change 1-2 behaviors per year. More than that can overwhelm your hardworking staff.

1) EDUCATE YOUR STAFF! Make sure your employees are aware of the common tricks that hackers use to deceive. KnowBe4 offers a free initial phishing attack on a business to test how vulnerable your employees are to deception

2) Take the Cyber Risk Assessment: Knowing your risks is the first step to reducing them. From there, it becomes a risk management strategy of deciding what policies are easily changed, where you should really focus your cyber protection dollars and what can wait for a later phase. You can create a Cybersecurity Workbook here.

3)Make a Physical Inventory: Do you know how many laptops are in your company? Is there a smart 鈥榮ign-out鈥 policy or another way to track their location? Always be able to quickly identify and find your electronic inventory.

4) Update Software and Purge Unnecessary Data: The more information you have, the more you have to lose. Frequently review and safely remove any data you don鈥檛 need anymore. Extra note: Safely dispose mobile device information when you are finished with them: Apple IOS: Settings | General | Reset | Erase All Content Android: Settings | Privacy | Factory Data Reset

5) Mobile Device Policy: Require passwords, set lock-out timers to as short as possible, have a system for reporting and remotely wiping lost devices, set up a VPN, and don鈥檛 allow personal business use on the same device. Effectively manage tethering and biometrics.

6) Out of Sight, Out of Danger: Establish a clean desk/workplace policy, lock up files, and keep hardware away from public areas.

To complete a free cybersecurity audit, please call Ann Swanson, Southeast 糖心传媒 SBDC Director at 208-282-4402 or email swanann@isu.edu

To see the downloadable PDF version of this message, click here: SBDC Cybersecurity Flyer

Capital is Scarce
糖心传媒 has a share of angel investors, but they鈥檙e loosely organized and mainly concentrated in Boise. Companies should give themselves at least 6 months to raise money. Here鈥檚 a list of Known 糖心传媒 sources of Angel Capital:
鈥 Sage Growth Capital (Boise)
鈥 Alturas Capital (Boise)
鈥 StageDotO (Boise)
鈥 Trolley House (Boise)
鈥 糖心传媒 Capital Ventures (Boise)
鈥 Woebly One Capital (Boise)
鈥 Kirestsu Forums (Boise and Sun Valley)
鈥 Mountain Man Ventures (North 糖心传媒)
鈥 Eastern 糖心传媒 Angels (East 糖心传媒)


Traction is Important
Angels don鈥檛 generally fund ideas unless it鈥檚 a very small amount of money and they have a personal relationship with the CEO. Companies need traction of some sort, which generally means they need to have a demonstrable product and customer base.


Market Size Matters
If angels don鈥檛 believe the market is big enough for exponential growth, it鈥檚 generally difficult to get an investment. There must be enough upside to an early stage investment for investors to get a 10X return.


Scalability = Return
Angels typically invest in scalable models. For example, service companies are bound by time and therefore much more expensive to scale. For this reason, they tend to have lower market caps and sell for much less (if/when they exit). On the other hand, software companies can create and distribute a product to much larger markets without the time and quality control issues of service companies. Relationships for The Win Angels rarely invest solely based off of a good pitch. A relationship needs to be formed and cultivated for months, or even years, before an investment occurs. Networking is also incredibly helpful.


Exit is Essential
Companies must exit to return money to investors. Angel investors rarely use a payback /dividend model to invest. If founders don鈥檛 want to eventually 鈥渃ash out鈥 through selling the company, there is little interest from angels. At this early of a stage, there are no 鈥渓ess risky鈥 investments 鈥 so giving a lower return for less risk is not considered to be a valid way to raise investment dollars.


Don鈥檛 Go Terms Crazy
Companies often come in with terms and subscription documents that have been drafted by a local or national law firm. Founders in 糖心传媒 are advised to pull the standard seed series terms from the BAA website. These terms are widely accepted as the standard for early stage capital - most angels will suggest, or force founders to use these terms anyway. It may make more sense to save the time and money to just use them first. They are very fair for this early of a stage. Later rounds may require more sophisticated terms, but not angel rounds.


Investment Expectations

1) C-Corp (not LLC or SCorp)
2) Board of Directors
3) Quarterly Reports
4) Decent valuation
5) Preferred stock (non-participating)

To engage services, please contact Ann Swanson, Southeast 糖心传媒 SBDC Director, at 208-282-4402 or at swanann@isu.edu

To see a downloadable PDF version of this text, please click here: SBDC - Venture Capital Flyer

This is for the less formal business plan you need to communicate with your team. This plan can give you a good start on the more formal and complete business plan if you need one.


Describe Your Business

The more complicated the business, the more detailed the plan. Using the Business Model Canvas can be a helpful tool for this part.


Value Proposition

Explain how your business is different enough from existing products or services in your market.


Describe Your Customers

Why they will buy from you, how they will find you, and the value you will provide them.

Research Your Market

Research your existing and/or potential customer base, how big the market is or could be, where they currently buy, what they will pay you and why. Explain your reasons.

Estimate Your Expenses

Project your start-up expenses. Then project your ongoing expenses based on your goals. Explain where the numbers came from.

Determine Cost Per Unit

If you are selling a product, determine your direct costs per unit, often the materials. This is your cost of goods sold. Then calculate your break-even point. This is how much you will need to sell before you will make any profits.

Project Your Sales

Project your realistic market potential sales, profits, and return on investment (ROI.)

Assess Your Goals

Based on your available or potential capital resources, determine if this goal is feasible. Test, research and revise as necessary.

Weigh Your Options

Learn about the different structures your business can take on: Sole Proprietor, LLC, S-Corp, C-Corp. Ask the SBDC if there are local business licenses you need.

Map Out Your Strategy

List the strategy and steps needed to move you toward your goals and take action.

 To engage services, please contact Ann Swanson, Southeast 糖心传媒 SBDC Director, at 208-282-4402 or at swanann@isu.edu

To see a downloadable PDF version of this text, please click here: SBDC - Informal Business Planning

Know Your Value

Find Objective Data and accurately research your marketplace value. You own documented accomplishments.

 

Practice, Practice, Practice!

Make and use notes in practice, as well as real negotiations. For best negotiation results, prepare and do your research in advance. Practice interview questions and salary negotiation.

 

Identify Target Salary & Benefits

 gives you an approximate salary range. Find your location and best-fit job description. Identify your minimum, target, and bolstering range. Note that total compensation includes benefits.

 

Know Your Strategy

It鈥檚 important to prepare beforehand and have a strategy. Below are important tips to craft an effective salary negotiation:

鈥 Start negotiating your salary AFTER you get the job offer.

鈥 Avoid being the first to mention salary or name a number. Do not make an ultimatum offer. 鈥 Keep the negotiation objective, not personal. Do not make comparisons with others.

鈥 Secure the offer in writing so you have a record of the interaction.

鈥 Consider the value of benefits or benefit packages and weigh that into the overall offer.

 

Great Online Resources

Below are some great salary negotiation resources:

鈥&苍产蝉辫;

鈥&苍产蝉辫;

鈥&苍产蝉辫;

 

 To engage services, please contact Ann Swanson, Southeast 糖心传媒 SBDC Director, at 208-282-4402 or at swanann@isu.edu

To see a downloadable PDF version of this text, please click here: SBDC- Salary Negotiation

Federal & State Requirements

1)    Correctly determine if individuals providing services are employees or independent contractors by . Click on 鈥淏usiness鈥 tab, click on 鈥淥perating a Business鈥, and click on 鈥渂usinesses with employees鈥.

2)    Determine the official type of business that you are and  with the state: sole proprietorship, LLC, partnership,
S Corporation, or C Corporation. You must wait for the sealed, official state document confirming that your request was filed before you can proceed any further.

3)    Establish and obtain an EIN (employer ID number) by completing required paperwork on .

4)    Using , businesses can simultaneously register with: 1) 糖心传媒 State Tax Commission, 2) 糖心传媒 Dept. of Labor and 3) 糖心传媒 Industrial Commission. This enables obtaining an employer account number, State Tax ID and a tax rate for payment of unemployment taxes. All employers in State of 糖心传媒 must  and remit 糖心传媒 State income tax withheld from employee wages. Refer to  to determine when and how to submit a payment.

5)    Workman鈥檚 comp insurance for each employee 鈥 talk to your insurance agent or the . We can also give referrals.  and pay workers compensation insurance premiums.

6)    Establish a payroll system, either by purchasing  or using an outside payroll service. SBDC clients receive a discount for the online version of QuickBooks.

7)    Obtain a completed  for each employee and verify the employment eligibility of each employee. Maintain completed records in a secure file for each employee. At the same time, also obtain a completed  from each employee and keep on file for 4 years past termination. Verify the SSN and name as shown on the social security card.

8)    Set up a process for your business to withhold taxes from each employee, deposit/pay the taxes, and file the tax form by looking for . For each employee, 1) withhold federal income tax based on each employee鈥檚 Form W-4 and 2) withhold employee鈥檚 share of social security and Medicare taxes. Integrate this step into your payroll service or establish a way to manually process the withholdings.

9)    Register with  for all federal withholding taxes. You鈥檒l need to do this for the Department of Labor, as well as the 糖心传媒 withholding.

10)  Once a quarter, send what you withheld (due by the 15th of the month following the end of the quarter).

11)  Reconcile those payments to the quarterly , , workers compensation, and . Then, prepare the report and send any additional taxes due by the 31st of the month following the end of the quarter. File all new employees with the Department of Labor and with the IDOL 025.

12)  File the annual  Form at the beginning of January. Read instructions on  about completing Form 940. File the 940 Forms and deposit taxes when due.  is the other annual form. The 糖心传媒 926 is an annual report that reconciles all the quarterly 910s. File your W-2鈥檚 at the same time to reconcile them to the 941鈥檚, your 910, and your FUTA report. E-file all three reports here.

13) All employers in 糖心传媒 must display labor posters in their place of business. These can be downloaded from the .

Employee Onboarding

Orientation: Establish a consistent employee orientation to familiarize new hires with business practices and expectations.

Employee Handbook:  will walk you through a series of questions about your business and create a free employee handbook. 

Confidentiality Agreement:  will ask you a series of questions about conducting business in 糖心传媒 and create an employee confidentiality agreement if suited to your business. 

Safety Training: takes you to OSHA publications for different areas of work safety.

 

 

Mandatory Tax Schedule

MONTHLY

: this is the Federal Withholding, Social Security, Medicare Tax (the employer matches SSI and Medicare). This is deposited either monthly or after every paycheck electronically. This is paid to the US Treasury through the  electronically.

State Withholding: this is the State withholding and is not matched. It is paid to the 糖心传媒 State Tax Commission. The State send you coupons for this and is reported monthly also. You can also sign up and pay it online through .

Sales Tax 鈥 this is Sales Tax on all your sales and is paid monthly to ID Tax Commission. State sends coupons that you need to fill out every month.


QUARTERLY

Fill out  and  by end of following month after each quarter.

Fill out  -- employer pays this.

Workman鈥檚 Comp: Employer should arrange payment schedule with insurance provider.


YEARLY

 employer pays 鈥 fill out form by the end of January

W-2鈥檚 and W-3:  need to be given to all employees by end of January and copies of those and  needs to be  and 糖心传媒 State Tax Commission with a .

need to be sent to all 1099 vendors by end of January, as well as filed with the IRS and the 糖心传媒 State Tax Commission.

 

Tax Form Glossary

EFTPS = the Electronic Federal Tax Payment System tax payment service is provided free by the U.S. Department of the Treasury. After you鈥檝e enrolled and received your credentials, you can pay any tax due to the Internal Revenue Service (IRS) using this system

Employer Identification Number (EIN) = a unique number that is assigned to a business entity so that it can be easily referenced by the Internal Revenue Service

Form IBR-1 = this form is the 糖心传媒 Business Registration application where you can request the appropriate business permits needed

Form I-9 = this form is required to verify the identity and employment authorization of individuals hired for employment in the United States. All U.S. employers must properly complete a Form I-9 for each individual they hire for employment in the United States

Form W-4 = an IRS tax form that is required to be filled out by each employee so that employers know the correct amount of tax to withhold from each employee鈥檚 paycheck based on several factors

Form 910 = File this form for every filing period (e.g., monthly, quarterly). If you have no withholding to report, you must file a 鈥渮ero鈥 Form 910, either electronically or through the mail (but not both).

Form 940 = this form is used to report annual Federal Unemployment (FUTA) taxes. Most employers pay both a federal and state unemployment tax. Only employers pay FUTA tax. Do not collect or deduct FUTA tax from employee wages

Form 941 = this form is the Employer鈥檚 Quarterly Federal Tax Return, where employers use this form to report income taxes, social security tax, or Medicare tax withheld from employee paychecks. From there, employers use this to pay their portion of social security or Medicare tax

糖心传媒 Form 926 = an annual report that reconciles all the quarterly 910s

IDOL 025 = this is the 糖心传媒 Department of Labor鈥檚 quarterly unemployment insurance form

Internal Revenue Service (IRS) = the U.S. government agency responsible for the collection of taxes and enforcement of tax laws

State Withholding Number = this number is entered onto state tax forms to report state income taxes withheld from employees鈥 pay

Tax Liability = the total amount that you owe in taxes

Tax Refund = payment back to the taxpayer when the taxpayer pays more tax than they owe

Unemployment Insurance = a federal program where eligible unemployed workers receive cash benefits for a specified period of time. These benefits are paid out of funds derived from employer, employee and government contributions

Withholding Tax = the amount of an employee鈥檚 pay withheld by the employer and sent directly to the government as partial payment of income tax

Withholding Tables = charts that help employers figure out how much income to withhold from their employees. This is usually in the form of federal income tax, Social Security and Medicare. Federal Income Tax Withholding tables can be found .

Workers compensation = type of business insurance that provides benefits to employees who suffer work-related injuries or illnesses. Specifically, this insurance helps pay for medical care, wages from lost work time and more

 

To download the printable version of this flyer click this link- SBDC- Hiring Employees PDF

  • Write a clear description of your business
  • Always be recruiting
    • Competitor staff - who could you recruit?
    • Eligibility list is an inventory of qualified people who have applied before and may be qualified to fill future similar vacancies. An eligibility list can be either: prequalified applicants who have been tested and interviewed; or, resumes of applicants.
    • Exit interview to find out what you, as an employer, do better for the next employee. Why did they leave? What would have encouraged them to stay?
    • Culture is defined by who you hire, fire, and reward. Make sure yours is compelling. Wages, opportunity for growth/advancement, safe work environments, access to child/elder care, healthcare, tuition reimbursement, flexible schedules, remote work, paid time off and more are all reasons for staying, moving on or not re-entering the workforce. Create a culture employees want to join.
  • Write a clear job description
    • Contact the following to get free help analyzing and writing a job description:
    • Job Description Writer Tool: www.careeronestop.org/BusinessCenter/Toolkit/GettingStarted.aspx?newsearch=true o Overview of position.
    • Duties and responsibilities.
    • Clear description of ideal candidate.
    • Qualifications and certification:
      • Minimum vs preferred
        • Can new hires get a certification on the job? o Work environment requirements e.g. 鈥渕ust be able to lift 30 lbs.鈥 are a great way to avoid illegal questions about age, ability, and health status.
  • Targeted recruiting
    • Internal website.
    • Company social media platforms.
    • Ask good employees to invite friends to apply.
    • Ask your clients how they are getting employees.
    • Ask new employees how they found out about the position.
    • Professional organizations. o Look at competitor listings to ensure you are in line and look for inspiration on how to do better.
    • Look at 2nd Chance opportunity programs working with workers with prison records, older and disabled populations, apprenticeship programs and other ignored/under-utilized populations. 糖心传媒SBDC.org
  • Posted recruiting
    • Newspaper
    • City / Region boards e.g. 鈥淏oisejobs.com鈥 鈥淏etterpocatellojobs.com鈥
    • See job board services and prices table below. Don鈥檛 be afraid to use multiple platforms.
  • College / University Job Boards
    • ISU employer hiring link is:
    • Boise State:
    • CWI:
    • College of 糖心传媒:
    • LCSC:
    • CSI:
  • Department of Labor
    • Post jobs and view resumes for free.
  • Old-Fashioned Signage
    • Post a tidy, classy notice in your window or at point of sale. Remember, you are advertising yourself as much as looking for help!
  • Temp Agency
  • Head Hunter
    • These are industry-specific and are starting to branch out of white-collar jobs. Employees are no longer a replaceable commodity but a valuable resource.

 

To download the printable version of this flyer click this link-Finding Job Applicants

annswan@isu.edu | (208) 244-8521 | 糖心传媒SBDC.org | ISU College of Business

  • Understand your business core values, mission, and vision, so you can share them and hire accordingly. 
  • Create an employment handbook with clearly written policies.
  • Create an onboarding process - the more likely that employees will stay.
  • Set clear expectations such as dates and times projects are due.
  • Establish the boundaries of the job, so employees know when they can take initiative.
  • Establish measurable results of job performance.
  • Train employees thoroughly o Direct employee: “this is how I do it” “this is how I want you to do it”
    • Employee confirms ability: “this is how I do X” Employer confirms “yes / redirect”
    • Act and report: Employee acts and then reports to manager. Manager coaches.
    • Employee acts autonomously - this generally takes minimum 9-12 months to be fully trained and at 100% productivity
  • Employees need:
    • Knowledge / Cont. Education
    • Resources / Equipment
    • Skills
    • Ability to do what they are best at
  • Support - check in with employees on a timely basis-at least monthly. Learn their motivations and you’ll be able to anticipate some of their needs. 
    • Do they have what they need to do their jobs?
    • Ask “why are you staying?” Healthcare, child/elder care, people, flexibility, perks, insurance, salary, balance?
    • What are employee short and long-term goals?
    • Do they feel you care about them as a person?
    • Do they feel the company mission/purpose makes their job important?
    • Do they feel their co-workers/colleagues are doing quality work?
    • Do they have someone they can confide in with no repercussions i.e. “best work friend”
  • Re-evaluate workloads and responsibilities especially if employees took on more through
    the pandemic.
  • Create opportunities for recognition - titles, tiers of positions, employee of the month
  • Track your turnover. It costs on average $7,000 to hire and train- $4k to hire, $3k to train.
    Would it be more cost-effective to invest in other hiring / retention strategies?
  • Exit Interviews: Why are they leaving? What could be done to retain them? Make them an
    offer or consider implementing suggestions.

To download the printable version of this flyer click this link-Retaining Employees

annswan@isu.edu | (208) 244-8521 | 糖心传媒SBDC.org | ISU College of Business

 

COVID financing programs have ended. For Economic Injury Disaster Loan borrowers, here's your next steps:

For over 2 years, the COVID-19 Economic Injury Disaster Loan program provided funding to help small businesses recover from the economic impacts of the COVID-19 pandemic. In that time, over3.9 million loans totaling over $378 billion were approved across the country.

The program effectively ended the first week of May 2022. As of May 6, the SBA was no longer processing COVID-19 EIDL loan increase requests or requests for reconsideration of previously declined loan applications due to a lack of available funding.

As of May 16, the COVID-19 EIDL portal closed. Borrowers who need copies of their loan documents can still contact Customer Service at (833) 853-5638. Please allow 3-5 business days to receive your materials.

 

So, What Comes Next?

The EIDL program is a loan program with a 30-year maturity term and an interest rate assigned at loan closing. These loans are not forgivable and must be repaid.

Payments were automatically deferred for 30 months from the date of the Note. SBA began approving COVID EIDL applications in Spring 2020. This means we are rapidly approaching the end of the deferment period for those early loans.

Business owners should start preparing to make payments. Here are some important items to note:

  • Interest continued to accrue on the loans during the deferment.
  • Partial or full payments were being accepted during the deferment but were not required.
  • Deferments may result in balloon payments.
  • SBA will not be sending monthly SBA Form 1201 payment notices but may send regular payment reminders.

 

Setting Up Payments

Monthly payments of principal and interest will begin at the end of the deferment period and will be paid over the remaining 27+ years. For borrowers that received loan increases, the deferment period begins on the date of the disbursement of the original loan. You may make prepayments at any time without penalty.

The Note can be found in the original loan closing documents. The date of the Note is located at the top right corner of the front page of the Promissory Note.

Account balances, interest amounts and payment due dates are accessible in the SBA Capital Access Financial System. For the most up to date information regarding your SBA COVID EIDLloan, please create and/or login to your CAFS account.

To check account balances and payment due dates:

  • .
  • .
  • If you need further technical assistance, please contact the CAFS’s Helpdesk at 833-572-0502 or cls@sba.gov, Mon.-Fri. 8 a.m. to 8 p.m.
  • For Non-Profit Borrowers, please call the loan’s assigned Servicing Center to ensure an authorized user has permission to set up and access the organization’s CAFS account.

           Payment options: There are several options to make a payment to SBA.

Make an online payment at Pay.gov (PREFERRED):

  1. Go to . 
  2. Search for SBA Form 1201 Borrower Payment.
  3. Submit payment using SBA Form 1201 Borrower Payment using one of the following accepted online payment methods: bank account (ACH), PayPal account, debit card
  4. For instructions on how to make your electronic payment visit, . 

Use online bill pay through your personal banking account:

  1. Add U.S. Small Business Administration as a payee on your personal online banking account.
  2. Enter your 10-digit loan number as the “Account Number.” Note: your loan number is not the same as your application number. Loan numbers are listed on your account statements.
  3. If you need to enter a payment address, enter P.O. Box 3918, Portland, OR 97208-3918. If you need to enter a telephone number, enter the telephone number found on the front of your statement.
  4. Set up an electronic one-time or recurring payment using your bank’s bill pay service.
Servicing Your EIDL Loan

Borrowers should review their loan authorization to ensure all terms are being followed. For loans above $25,000, SBA filed a lien on the business assets. If a business owner wants to sell a piece of equipment or the business itself, SBA will need to approve the release of its lien. In some cases, this may require a cash payment to reduce the loan balance. These requests are approved by one of SBA’s disaster loan centers and borrowers should be prepared to make their request well in advance of the actual sale.

EIDL borrowers in 糖心传媒 should contact SBA’s servicing center in El Paso (800) 487-6019 at ElPasoDLSC@sba.gov. Hours: 8 a.m.-4:30 p.m. MT, Monday through Friday.

More Information:

The information above is found online in more detail at:

  • About COVID-19 EIDL (sba.gov)
  • Make a payment to SBA

If you have additional questions or require further assistance specific to your COVID EIDL Loan, please call our Disaster Customer Service Center at 1-800-659-2955 (Monday through Friday from8:00 am to 8:00 pm, Saturday and Sunday from 8:00 am to 8:00 pm Eastern Time) or email us at:disastercustomerservice@sba.gov.

For Federal Text Telephone (TTY) services, users can access Telecommunications Relay Service(TRS) to make TTY calls by dialing 7-1-1.

For Video Relay Services and Video Remote Interpreting, users may use any National VRSProvider available via the Federal Communications Commission (FCC) at no cost to users or federal agencies.

Additional Resources:

SBA continues to offer other funding options for small businesses including traditional SBA loans. More information on traditional SBA loan funding programs. In addition, we have a tool called  which may assist you in finding an SBA lender.

The SBA Boise District Office works with a network of Resource Partners across the state that maybe able to assist with business continuity support and/or may be aware of more local resources. You can make an appointment with any of our SBA Resource Partners for free one-on-one counseling and mentoring.

  • 糖心传媒 Small Business Development Centers: Homepage - SBDC 糖心传媒 (idahosbdc.org)
  • Oregon Biz Center: LaGrande SBDC; Ontario SBDC
  • 糖心传媒 Women’s Business Center: 糖心传媒 Women's Business Center - State of 糖心传媒 WBC
  • Treasure Valley SCORE: Treasure Valley | SCORE

To download the printable version of this flyer click this link- EIDL Management